Terms of sale

1- CONDITIONS OF ACCESS AND USE OF THE WEBSITE

ACCESS TO THE WEBSITE:

SARL DU MUS DE LOUP cannot guarantee uninterrupted access to the Website. Occasionally, the service may be unavailable due to maintenance or repair issues, or as a result of computer problems, disruption of internet service or other unforeseen circumstances.

Similarly, SARL DU MUS DE LOUP is not responsible for delays, difficulties in using or the incompatibility of this Website with files, your browser or any other program for accessing the Website.

USE OF THE WEBSITE:

Our Website is made available to the public and to Users only to inform them about our offers, so that they can make and have a follow-up of reservations, and if necessary, when connecting and using the 'Personal Space on the Website. Under no circumstances will the User use the Website for illegitimate and illegal purposes. In the event of breaches by the User of these terms of use, we reserve the right at any time and without notice, to prohibit or restrict access to all or part of the Website, without prejudice to possible legal action on our part.

Use of this Website is prohibited for minors. The Website can only be used by an adult person according to the applicable law of the country (18 years for France) and that, consequently, the User has the capacity to sign contracts which engage his responsibility.

2- INTELLECTUAL PROPERTY

MARKS :

This Website is the property of SARL DU MUS DE LOUP.

COPYRIGHT AND COPYRIGHT:

The presentation and each of the elements, including but not limited to domain names, trademarks, logos, signs, drawings, illustrations, images, photographs, films, sounds, data, texts, information, graphics and other files appearing on this Website, are protected by the laws in force on intellectual property, belong to SARL DU MUS DE LOUP or are the subject of an authorization for use.

With regard to the elements making up the Website, any copy, reproduction, representation, use, modification, republication, transmission, distribution or adaptation, in any form whatsoever, of all or part of the content of the Website, is prohibited, except written, express and prior authorization of SARL DU MUS DE LOUP and with the exception of a strict use for personal, private and non-commercial use, without modification of the elements present on the Website. The following mention must appear in particular on any authorized copy of all or part of the content of the Website: "© SARL DU MUS DE LOUP. The photographs appearing on the website

are not contractual."

Any use not expressly authorized of the Website and its elements would constitute an infringement of the rights of SARL DU MUS DE LOUP liable in particular to infringement punishable by articles L.355-2 and following of the Intellectual Property Code.

PHOTOGRAPHY CREDIT:

The use of this Website does not confer any rights on the User. All copyrights of the protected works reproduced and communicated on this Website are reserved. Except with the express prior written authorization of SARL DU MUS DE LOUP, any use of the works other than strictly and exclusively individual, personal and private reproduction and consultation is prohibited.

Any person contravening this prohibition, any extraction or attempted extraction, whether total or partial, quantitatively or qualitatively substantial, of the databases put online, incurs criminal and civil liability, and may be prosecuted.

3- COMMERCIAL OFFERS AND NEWS

VALIDITY OF OFFERS AND PROMOTIONS:

The commercial and promotional offers that we make are only valid when they appear on our Website, unless a specific period is indicated. SARL DU MUS DE LOUP cannot guarantee the total absence of error on its Website.

Thus, we will not be required to honor an offer if the content of the Website contains a spelling error, a manifestly incorrect price (ridiculous price) or any other erroneous or incorrect information. We reserve the right to cancel any reservation in this respect without this giving rise to the right to compensation for the customer.

Our promotional offers are non-retroactive and subject to availability. We invite each User to refer to the legal and informative notices applicable to each offer.

4- PRICES

SARL DU MUS DE LOUP applies dynamic pricing. As a result, our prices go up or down. The applicable rate is that found on the Website on the day of the reservation.

All our prices are inclusive of VAT (all taxes included), excluding local taxes imposed by the country or region of destination, excluding optional insurance, excluding booking fees and paid options.

5- COMPLAINT

Any complaint must be, as far as possible, reported by the Customer during his stay with the Operating Company so that the latter can remedy the non-compliance or ascertain it.
If it was not possible to put an end to the non-compliance on site, the Customer may send a complaint in writing to Customer Service so that the latter can try to remedy it. In order to be able to study the complaint as well as possible, the Customer is asked to provide as soon as possible all the factual elements (in particular photographs, videos) that he can gather unless the non-compliance has been noted on site by the Operating Company. .

Any complaint relating to the Customer's stay must be addressed to:

• by mail to the following address: Sarl Le Mus de Loup, 42 Allée de La Ferme 17390 RONCE LES BAINS.
• by e-mail to lemusdeloup@wanadoo.fr  

In accordance with Article L.612-1 of the Consumer Code, within one year of their written complaint to Customer Service, and subject to Article L.152-2 of the Consumer Code , the Customer has the right to submit a request for amicable resolution by way of mediation with:

MEDICYS - Center for mediation and amicable settlement of judicial officers - 73, Boulevard de Clichy, 75009 - Paris
Site: www.medicys.fr

Pursuant to the provisions of article 1368 of the Civil Code, it is expressly agreed that the data stored in the information system of the Company and/or its partners has probative value. The data on computer or electronic media thus stored, if they are produced as evidence by the Company in any litigation or other proceedings, they will be admissible, valid and enforceable between the parties.

In order to be able to improve the quality of reception of our customers, we inform each User and Customer that their telephone communications with our collaborators will be likely to be recorded.

6- RESPONSIBILITY

DAMAGE :

SARL MUS DU MUS DE LOUP cannot be held responsible for any direct or indirect damage that is unrelated to it and caused by a third party, due to the dissemination by the latter of a virus through our Website and likely to infect your computer system as a result of your connection, use or navigation on our Website. Similarly, SARL MUS DU MUS DE LOUP cannot be held liable for any material or incidental damage, nor for any indirect damage whatsoever, occurring during the connection, use or navigation of a User on our Website. and except to demonstrate a serious fault attributable to him.

ACCURACY OF INFORMATION:

SARL MUS DU MUS DE LOUP undertakes to use all necessary means to guarantee the accuracy of the information provided on the Website. However, erroneous information or omissions may appear in particular due to typographical or layout errors. If necessary, we ask each affected User to excuse us and invite them to inform us in order to proceed as quickly as possible with the appropriate corrections.

Despite a prior check each year, SARL MUS DU MUS DE LOUP cannot be held responsible for the fact of the communication by its partners or by any third party of photographs of which the latter declared before publication that they hold the rights and authorizations for this purpose and/ or have communicated false, misleading or erroneous information about their campsites/accommodation which would be mentioned in the catalogs or on the Website and in particular the presentation photos, qualifiers, activities, leisure activities, services and dates of operation .

HYPERTEXT LINKS:

The use or establishment of any hypertext link to all or part of the Website is strictly prohibited without the express, prior and written authorization of SARL MUS DU MUS DE LOUP. If this is the case, SARL MUS DU MUS DE LOUP cannot be held responsible for the content, data and various information offered through the sites to which hypertext links are made.

In particular, VS DISTRIBUTION disclaims all liability relating to sites whose data does not comply with the legal and regulatory provisions in force.

7- ENTIRE AGREEMENT

These legal notices, the General Conditions of Sale and Use of the Website as well as the booking summary sent to the Customer form an indivisible contractual whole and constitute the entirety of the contractual relations between the parties.

8- PARTIAL NULLITY

In the event that a competent court were to consider as null, invalid or ineffective a provision of these General Conditions of Use of the Website and legal notices, the nullity of this provision will in no way affect the whole of the conditions and the other provisions will remain in force.

The waiver on the part of one of the parties to demand at a given time the respect of any of the conditions set out here does not imply the renunciation in a general way of the respect of another condition and does not create either any acquired right for the other party.

9- ACTIONS IN CASE OF NON-COMPLIANCE

SARL MUS DU MUS DE LOUP reserves the right to exercise all legal actions within its reach, with the aim of demanding liability arising from non-compliance with any of the provisions referred to in these General Conditions. of use of the Website and legal notices from a User.

10- APPLICABLE LAW AND JURISDICTION

These Conditions as well as all disputes resulting from them, could give rise concerning their validity, their existence, their interpretation, their execution, their resolution, their consequences and their consequences, or which result from the use of the Website or the purchases and reservations made on the Website are governed by French law.

11- MESSAGING

For any comments or questions on the operation of this Website, you can contact the Company:
SARL MUS DU MUS DE LOUP by telephone on +33 (0)5 46 36 31 17 (price of a local call) or by email at the following address: lemusdeloup@wanadoo.fr